What is an Employee Assistance Program?
An EAP is a counseling service for employees and their eligible dependents that may be experiencing personal or work place problems.
You can reach the BayView Professional Associates by calling (251) 450.2250 or (800) 446.5451 at any time.
Why do we offer an EAP?
First, it is smart business. If you are doing well and day-to-day problems are not a distraction, you are more likely to be alert, motivated and concentrating on your job. This means we have a more productive organization. Second, it costs more to hire and train a new employee than it does to help and keep a current employee. And third, we care about our employees. It’s that simple.
What problems does EAP handle?
The EAP handles a wide range of problems. These include problems related to:
- Emotional
- Stress
- Family
- Marital
- Financial
- Substance Abuse
- Legal
- Work Place
- Elder Care
What other services are available?
- Consultation
- Referrals
- Noon-hour seminars
- Orientation sessions for employees and supervisors
What is an EAP counselor?
EAP counselors have the education, knowledge and skills gained through special training to handle sensitive issues. They are experienced in helping employees and their eligible dependents resolve their personal problems that may negatively affect job performance.
Will the counselor keep my problem confidential?
Yes. We require our counselors and staff to maintain confidentiality and guarantee this to all employees. Every counselor abides by this regulation. Only if you submit a request support by written permission will information be shared.
What if the EAP cannot provide the help I need?
When appropriate, counselors may refer individuals to professionals or organizations in the community who can help. EAP counselors typically are experienced in dealing with problems in substance abuse, behavioral health, relationships, work place and numerous social, financial and legal situations.
Will my job be at risk because I seek help from the EAP?
No. Your utilization of EAP services will in no way jeopardize job security and promotional opportunities.
How much will EAP services cost?
Zero. In fact, when you need you are encouraged to use EAP services whenever you need help or information to help you manage your job or family responsibilities. EAP counseling is available for problems that can be resolved in a short time. You may receive up to six sessions per problem episode. Referrals are made for problems requiring more time.
When can I schedule an appointment?
You may schedule an appointment during the regular workday. Some evening times are available upon request. Please call BayView at (251) 450-2250 for more information.
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