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Five-Star Customer Service
Five-Star Standards
AltaPraise Recognition
 
How Do I Recognize an AltaPointe Employee?
 
AltaPraise Recognition Card
 
What recognition will an AltaPointe
Star receive?
Five-Star Glossary of Terms


Ideals

How do I recognize an AltaPointe employee?

AltaPraise cards are available at all AltaPointe locations.
Or, you may click here an electronic AltaPraise submission form.

How to recognize an AltaPointe employee for exceptional customer service

1.
spacerObserve an AltaPointe staff member providing exceptional customer service.
2.
spacerPick up an AltaPraise card or go to AltaPraise.org, complete form, drop in
box, mail or return via Internet.
spacer
3.
spacerFive-Star CS volunteer collects cards, sends to PR Office for review.
(Online forms go directly to PR Office.)
spacer
4.
spacerSupervisor verifies that staff member merits the AltaPraise and that staff
member is in “good standing.”
spacer
5.
spacerAltaPraise cards/forms displayed on 5SCS Bulletin Boards, website.
spacer
6.
spacerSupervisor presents recognition pin to your AltaPointe Star. Stars recognized
in AltaNews and AltaPraise Flyer.
spacer
7.
spacerAltaPraise Review Team selects “Star of the Quarter” from each
quarter’s group of “Stars.”
spacer
8.
spacerStar of the Quarter receives special recognition.
spacer
9.
spacerAltaPraise Review Team, Administration, other appropriate staff, select
“Super Star of the Year.”
spacer
10.
spacer"Super Star of the Year" named at annual event.